Most helpful review
New Reviewer

1.0
So I thought I would share several experiences with Liveauctioneers.com with you in hopes that those out there heed caution. First off, Liveauctioneers.com is a platform for auction houses, they do NOT personally run auctions, they just have a site that auction houses...
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5 comments
#1970747

Thanks a lot. Your article is going to help many people, like me. Sorry for the sore experience!

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#1496510 Review #1496510 is a subjective opinion of poster.
Cons
  • Misleading and fraudulent selling
Reason of review
Bad quality
Loss
$1000
Preferred solution
GET THE BAD AUCTION HOUSES CLOSED
New Reviewer

My request to Live Auctioneers was to ask for help in cancelling a bid that I did not make. I wanted it done befor the auction date. I've been emailing and calling with no success. Help is needed.Ed

A problem with a bid that I did not make for a lot number 306579. Please call me back so we can work this out. I've sent several emails Indicating that they would remove it or I should call you. Please call me back

User's recommendation: If you need a response from Live Auctioneers you may be frustrated waiting for a response. Sad !

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#3575665 Review #3575665 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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Verified Reviewer New Reviewer

I can’t get anyone to help me regarding recorded bids on my cell phone

2.5
Im a long time customer and placed several bids for this week and none of them are showing up on my bid access symbol?
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#3555756 Review #3555756 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Resolved: Double charge

2.8
Live Auctioneers - Double charge
Live Auctioneers - Double charge
Update by user Apr 30, 2022

I received an email that they will not charge my account..

Original review posted by user Apr 29, 2022
I paid for my item at the auction house. A few days later, Live Auctioneers sent me an email that they were charging my credit card for the item. I tried calling and talking to a person....good luck! The chat bar told me to pay $1 for a 3rd party website to submit my issue. Why am I paying for THEIR mistake? I sent an email, and I am STILL waiting for a response. I am getting charged a second time for an item I already paid for!

User's recommendation: Zero Customer Service! Can't get a human on the phone, and they don't respond to emails.

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ID
#3527759 Review #3527759 is a subjective opinion of poster.
Pros
  • Auction house that i like to use is on live auctioneers
Cons
  • Do not protect customer and none existant custommer support
  • Trouble connecting with a human
  • Zero customer service
Preferred solution
Do not bill me for the item I already paid for at the auction house. If you do, you need to reimburse me! $57.95

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Verified Reviewer New Reviewer

To ask questions

After 2 Messages Urgently Sent to ask a Simple Question about Shipping Charge on SLOT MACHINE to Hollywood Florida I received No Reply & Bidding Will Start Today April 29th in 1 Hour! I'm Extremely Disappointed with Live Auctions & Government Auctions for No Response!
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#3525973 Review #3525973 is a subjective opinion of poster.
Location
Miami, Florida
Cons
  • Zero customer service
Preferred solution
Let the company propose a solution
New Reviewer

Want to Pay for won items

2.4
No real support and app is far from perfect I need someone legit to call me not some tech support from a side hustle that charges money.

User's recommendation: Good luck getting support from app.

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#3523033 Review #3523033 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I recently purchase a Randall hunting knife from Kraft Auctioneers. I paid for the knife and they sent my call to shipping. The woman in shipping informed me because they had two huge auctions that past weekend and it could be weeks before they could ship the item. I...
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#3501845 Review #3501845 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

I won item auctioneer not honor sale

1.0
Live Auctioneers - I won item auctioneer not honor sale
Not being given item I won with a $400 bid via Kodner Galleries. I had the winning bid for a gold and stone ring with $400 bid. When called to pay was told they wouldnt honor sale, they were very rude. If you get a fair price this Auctioneer may deny it
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#3399022 Review #3399022 is a subjective opinion of poster.
Location
Abington, Massachusetts
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Impossible to ever speak with a human being, and should you by accident actually reach a human being…very unhelpful!!!!

1.0
Impossible to receive any type of customer service from a human being. Do you think I really want to spend one half hour filling out this stupid survey, when I want to speak with a human being???!! Customer SERVICE????? What a stupid concept. Just pay your money, and go away. Do not bother us with your questions when you need help!!!!

User's recommendation: Try another site!!!

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1 comment
#2148896

i feel the same way

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0 0
ID
#3382476 Review #3382476 is a subjective opinion of poster.
Location
San Francisco, California
Preferred solution
I already have….twice. You stupid people. This is the second time in a row that I am filling this out. To say I am furious is an
New Reviewer

No contact!! Haven’t heard from anyone!!

1.0
I need to clear up a dispute! Cant get approved for some auctions!! Check checks v catch hygggfd shh vvff F dad the CDs we gffgyreeff r gyreedgyytd D ghgfgghhyyggggyyttfgyhjjhccd set ride r F huyttggyu if F Hugh can hbgffdddfffdfgghuhgcs dog gcfdddfggffr try Yggdrasil try hggfrffddfffhhhggfhhhgfffh using hhgfdddvhhhggdddgyy
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#3377766 Review #3377766 is a subjective opinion of poster.
Location
Hartford, Connecticut
Preferred solution
Dispute taken off

1.0
Live auctioneers allow DTLA auctioneers to misrepresent and fraudulently sell an image of a ring it’s been going on for several years and have saw the same image of a ring over 200 times DTLA
Live auctioneers allow DTLA auctioneers to misrepresent and Fradley auction off an image of an emerald ring thats been auctioned off well over 200 times on the LiveAuctioneers website for different amounts I got a box I had to sign for with no ring but the picture of...
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#3372252 Review #3372252 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Resolved: Received an invoice for an item I did not bid on bet on

Live Auctioneers - Received an invoice for an item I did not bid on bet on
Update by user Feb 22, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Feb 22, 2022
I dont recognize the item I was billed for. Regardless, the invoice has been paid in full a few days ago. Please proceed to deactivate my account, so I can continue doing business with life auctioneers. Thank you
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Resolved
ID
#3359413 Review #3359413 is a subjective opinion of poster.
Pros
  • 24 hour hotline help with bidding issues
Cons
  • Packing and shipping company used by the seller
Loss
$64
Preferred solution
Rjshhxn
New Reviewer

Received an invoice for an item I did not bid on

2.3
After I paid the item, my account is still suspended, please restore my account I have been trying to bid on other items and my account remains suspended so again, restore my account as soon as possible, the issue has been fixed already

User's recommendation: No recommendation.

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#3358760 Review #3358760 is a subjective opinion of poster.
Location
Pound Ridge, New York

I like to delete my bid on Dennis Killen Auction Lot number 0142 Icon 19 century icon

I was looking for the customer support for the auctioneer some how your site came online by mistake I filled the information to your company all I was looking for the phone number for the auctioneer sorry I have no complain Thanks

User's recommendation: No complain.

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#3348387 Review #3348387 is a subjective opinion of poster.
Location
Ukiah, California

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Verified Reviewer New Reviewer

Be charged for bid I did not place

1.0
I bid up to $1000 on a pair of earrings & was immediately notified that I had won. I contacted Bidhaus within the minute to inform them my highest bid was $1000. They argued with me I was wrong & demanded I pay $10,000 immediately. I tried contacting Live Auctioneer to see way they were demanding $7,700 + commission of 25% for an item I bid $1000. These earrings have been on eBay for months for $6,800. I have been purchasing from live auctions & online auctions for 45 years & never had a problem like this. On eBay alone I have almost 900 positive feedbacks for purchases from them. On Live Auctioneer I have purchased many tens of thousands of dollars in jewelry in the last two years & this is now how they treat a valued customers. They only ever side with the seller, so buyer beware!
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#3344032 Review #3344032 is a subjective opinion of poster.
Location
Brentwood, Tennessee

SYSTEM FAILURE

1.0
Well, once again you screwed me out of an item I wanted. Lot 615 at the Elliott auction in Kramer (Attica), IN on 2-12-22 was at $270 when I entered my bid of $280. Your system said the bid was being sent. About 10 minutes later the screen flashed that the item sold for $270. You did not even see/send my bid. I called the auction house and was told about an issue with your system and that the item actually sold for $300. You still show $270. I would have gone higher. Elliott told me that HYBID was carrying the auction, also; so I switched and had no further problems. This not the first time I have had issues with you, so I think I will take my business elsewhere. From the looks of your ratings, you won't be in business much longer anyway.

User's recommendation: Find another platform/service to bid from.

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#3336566 Review #3336566 is a subjective opinion of poster.
Location
Indianapolis, Indiana

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