Donnita Ffo
map-marker San Antonio, Texas

Change my credit card numberx

No one answered

No resolution with my issue

No one let me know the issue when bid was done

Simple issue no quick resolution

View full review

User's recommendation: Be honest about talking to a human being

Josh O Ixq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Avoid getting tricked by Live Auctioneers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Avoid getting tricked by Live Auctioneers into using their shipping program after paying your invoice!

After winning an item on 6/1/2024 and paying my invoice in full, I believed my order was complete. However, on 6/7/2024, I received an email from Live Auctioneers stating, "This email is to inform you that the technical issues we had wherein LiveAuctioneers Shipping Option is not available during checkout have been fixed.

We truly apologize for the inconvenience. Kindly retry your payment, change the shipping option to Shipping by LiveAuctioneers so that it will generate the shipping fee/price under Shipping Method and it should go through successfully this time."

Worried that my item might not ship if I didn't follow their directions, I clicked on the provided link and re-submitted my payment. I later learned from the auction house that this was a baiting tactic by Live Auctioneers to push customers towards their shipping method.

This ended up costing me $53 to ship an item valued at $125 and weighing less than 1 lb, with a delivery time of over two weeks.

When I contacted Live Auctioneers for a refund on the shipping, citing the misleading nature of their email, they responded by pointing out a note at the bottom stating, "If you have already made other shipping arrangements or have plans to pick up, feel free to disregard this message," and refused to refund my money.

As a frequent customer who spends significantly on their platform, I expected better customer service. Based on their online reviews, it is clear that Live Auctioneers prioritize their profits over their customers.

View full review
Pros:
  • Great website and some decent auction houses
Cons:
  • Worst customer service i have ever dealt with

Preferred solution: Price reduction

User's recommendation: Do not use the Live Auctioneers shipping method.

Barbara G Yov

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shipping

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Live Auctioneers - Shipping

the expense to send/ship my purchase is a bit high. I ship all the time and for 7 items I have been charged or charged maybe 35.00.

at the most.

please get back to me. I am not "pissed" I just want an answer as to why so expensive to ship.

I have attached the invoice below

Thank you

View full review
Pros:
  • I like the items
Cons:
  • I do business with auctions and the shipping costs are much less
  • 280 to ship is way too much for 7 hummels

Preferred solution: Price reduction

User's recommendation: check out the shipping fees before bidding.

1 comment
Guest

Reason : profit. "recompense for incidental expense" is non taxable income.

Gary V Hte

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You guys are no assistance, you don’t care who sells on your website. Totally dissatisfied with the product or a rip off.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Live Auctioneers - You guys are no assistance, you don’t care who sells on your website....
Live Auctioneers - You guys are no assistance, you don’t care who sells on your... - Image 2
Live Auctioneers - You guys are no assistance, you don’t care who sells on your... - Image 3

I Purchased these earrings from Parks family liquidation. They said they were valued at $800-$1400 which is *** You cant even see them I had to enlarge my wifes picture just so you could see the tiny earrings.

What a rip off so dishonest. Trying to get a refund and he company is not responding.. They said oh yes we will give a refund but has not given me any instructions on how they want to have them. Shipped back.

Dont waste your time with these people, eBay and Amazon is going to get my business from now on.

Never had a problem with them. As a matter of fact, Ive never even made a complaint about a company before, but this was ridiculous.

View full review
Loss:
$393
Cons:
  • Poor customer service
  • Deception

Preferred solution: Full refund

User's recommendation: Avoid the This place like the plague. Don’t waste your time or your money.

1 comment
Guest

Typical

timothy H Ygj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I am an upset buyer who left a negative review on a one-of-a-kind coin, INV 654****, on May 4, 2024. You removed the negative review and replaced it with a neutral review.

View full review
Loss:
$6000
Cons:
  • Only defends the seller not the buyer

Preferred solution: Full refund

User's recommendation: this firm does not represent or stand up for the buyer only the seller. BEWARE BEWARE

1 comment
Guest

Auction services consider the consignor to be their customer, not the buyer. There is nearly no such thing as a "one of a kind coin" ; the 1849 Double Eagle in the Smithsonian is unique along with several other "novodels" and individual engineering trial pieces. That company's name alone is bogus and misleading.

Anonymous
map-marker Miami, Florida

Change my credit card number

I reached out the day of the sale To live Auctioneers that I had Purchase Is a painting on Sunday but that I went down to And paid by check And do not charge my credit card.I contacted repeatedly 2 days I never heard back from live auctioneers an that they were going to charge my card Answer what subway has a problem Answer when someone has a problem

View full review

User's recommendation: Get back.To somebody and answer their question

Joseph C Iwn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

67%???

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

With 9% positive reviews, how can 67% like Live Auctioneers? Are you kidding me? That is a stupid thing to say.

View full review
Loss:
$500
Cons:
  • Crooks dishonest

Preferred solution: Don’t use them

User's recommendation: Stay away

Anonymous
map-marker Miami, Florida

Payment issue

I never heard back and i've been tried 2 days , so i've had zero help Is terrible customer service There is no telephone number to talk to anybody live

View full review

User's recommendation: Beware terrible service.He is just so proud to be representing his country

LEE ANDERSON

The absolute Worse evcuse for a Auction site,ZERO Live customer service,NO Buyer 100 PERCENT markup on shipping and you will wait weeks to get your item,stay away!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

SELLER SENT A 4 OUNCE PACKAGE THAT USPS COULD HAVE MAILED FOR 4.00 TO UPS AND CHARGED ME 28.00 SHIPPING.

View full review
Cons:
  • Soon as uou win auction your cc is charged
  • So you call and its not been shipped
  • Then seller makes 300 percent on shipping

User's recommendation: DON'T DO IT!!!!!,SAVE YOURSELF DRAMA,RIPOFF SHIPPING AND NO CUSTOMER SERVICE!

Susan S Cyz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Credit card hacked

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Immediately after submitting my credit card to Live AAvoiductioneers without any purchase from them the card was hacked with unauthorized charges. My bank closed down the card, my Amazon card, causing me to have to call a few providers who are authorized to charge monthly on the card. Also, Live Auctioneers telephone number doesn't work.

View full review
Cons:
  • Untrustworthy

Preferred solution: My account information removed from their computer

User's recommendation: Avoid this company

Charlie M Zsm
map-marker Miami, Florida

Wondering who edits the sites

Wondering why Akiba Auctions is able to sell ivory lots 245, 246, and 247 while omitting what the substances are made of. It's obviously ivory - is this legal? Their auction is tomorrow.

View full review
Thomas A Oei

Is Tiberius A legitimate auction company?

They say they only take cash transfers for payment not a credit card number. Is this a legit auction house

View full review

Preferred solution: Answered to the question isTiberius Legitimate auction companythis

Sir Mark

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clifton, New Jersey

To inform and warn consumers about Emanon’s deceptive and fraudulent business practices, and to spare them from financial loss and emotional distress.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jun 08, 2023

There is/has been no response of any kind from Emanon Auctions & EstateSales, LLC via Live Auctioneers. Please be advised that in addition to legal filings set in motion by my estate attorney, formal complaints have also been filed against this business with the Better Business Bureau, and The New Jersey Office of the Attorney General, New Jersey Department of Consumer Affairs & Office of Protection.If anyone else has been adversely affected due to the unprofessional behavior of Emanon’s actions in the past, I urge them to respond accordingly. Thank you.

Original review May 09, 2023
In May and June 2022, I was looking to liquidate two storage units that contained the contents of the four bedroom home my late wife and I had shared. The house was sold in May 2021, and until I figured out what I was going to do myself, I kept the contents of the house at Columbia Self Storage in Clifton.

There was a lifetime of home and personal items that were gathered from our lives. I contacted an Estate Help Line that provided some names of estate dealers and
auction houses that regularly deal with estate liquidation. I placed a few phone calls to three of them, one being Emanon Auctions & Estate Sales, LLC. Within a couple of days, the proprietor, Mr.

John Marko contacted me via phone and inquired about what types of items were to be picked up and sold. I explained it was the contents of our former home, namely furniture, collectibles of all kinds, crystal, china, kitchen appliances, clothing (new and vintage), ladies handbags, electronics, artwork and wall hangings and much more. Mr. Marko asked if he could come view the storage units to see what would be involved in accepting the job.

On Thursday, June 9, 2022, Mr. Marko met me and both of my parents, Ken & Sue Moye, at Columbia Self Storage, located at 10 Kingsland Road, Clifton, NJ. Upon review of Storage Units D124 and D118, Mr. Marko accepted assignment of the job.

He asked me to send some photos of the bedroom furniture all set up as it was when it was set up in our bedroom, and I did so later that day. Mr. Marko told me that both storage units could be unloaded in one day. He chose to do it on
Tuesday, June 21, 2022.

On that day, he sent a team of four people that worked for him to unload the storage units, pack the truck and bring all the items back to his warehouse, where he said they would go through everything. Mr. Marko stated,
that if anything of a personal nature was found and/or if I were to change my mind about retaining any items, all I had to do was make mention to him about whatever those items were. Initially, Mr.

Marko stated it would take about a month to six weeks to go through everything and then put everything on the auctioneer website. However, during the entire month of July, I did not hear from Mr: Marko at all. I got a negative feeling that something wasn't right. I checked the Emanon Auctioneer website and
much to my surprise I noticed that he had started putting things on the website without informing me first, which did not give me an opportunity to decide if I wanted to retain something or not.

Initially, he stated that nothing would be put up for auction until I was made aware of it first. He basically said one thing and did the exact opposite. My parents are witnesses to his deception, as they heard him say this to me.

He would do things one thing, and then wound up doing the exact opposite. Emanon Estate Sales wound up putting on some valuable never-opened Barbie collectible dolls, and selling them very, very cheap.
View full review
Loss:
$70000
Cons:
  • Acts deceptively
  • Company contract is bogus
  • Zero communication

Preferred solution: Reimbursement for all items stolen, for legal fees associated with civil suit, for any personal items like my late wifes law degree returned to me and an apology would be nice. However at this point, I doubt it would mean much of anything.

User's recommendation: Avoid doing any transactions with this business! Don’t be fooled by their ‘we’ve been in business for 40 years.’ They are scam artists and will avoid bothering with you once they have your estate items in their clutches. There are many more reputable auction houses and estate dealers that will follow through on their word.

1 comment
Kalliopi Wty

Were you able to secure a judgement against Emanon?

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

How to Save Money and Shop Wisely

Jun 11, 2021

A shopping expert, Trae Bodge shares smart shopping tips on how to enjoy safe shopping online, find the best deals and sales and shop wisely without spending more.

Read full article
Trae Bodge
Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

Nancie G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carrollton, Georgia

I will never buy anything here again.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No refunds are bad policy!

I should've known better as a marble collector and only one photo was provided. As marble collectors, quality is ALWAYS over quantity.

These were old vintage marbles, turned upside down and the photo was blurred a bit, so you couldn't tell the condition, the seller said they looked decent to him. Even a CHILD would know they were beaten up badly, 1/3 is in good condition but they're the ones more common, the ones shown go for bigger money. I buy and sell, so that I can keep collecting the ones I want. Paid around $250 after the buyer's premium, tax, and S&H, which he kindly took care of for me.

I do not understand why JayBird provides only one photo and has a no refund policy, to me, that's misleading and looks awful for anyone who may want to shop with Liveauctioneers.com. I advise you not to buy marbles at the least. Terrible. I noticed he had jars of them also and glass alone is very deceiving.

It's why I take a box around with me, so I can pour them out and look at them. This guy's name suits him! In my case. It wasn't the P.O.

I shook the box and didn't hear one rattle. He did pack them very well. However, unfortunately, he misled me.

A kid would say, Man these are beat up. Errr!Do Not Buy Marbles!

View full review
Cheyane Uke

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Auction house-Solomon McKinnon

Payment made and accepted for a small Japanese plaque in early October. Sent repeated messages regarding shipping options to selker with no response.

They charged me storage fees and approprited my purchase recently having never responded to my requests for shipping options/recommendations-

Now they have My PAYMENT AND MY PROPERTY !!

Sheisters whom you should not allow in your site!!

Completely untrustworthy- I am a regular customer of Live Auctioneers & have slways trysted this site. Caroline Forgason

View full review

User's recommendation: Never buy from Siolomon Mackinnon-very dishonest vendor!

Allen R Tic

No answer no service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Trying to withdraw bid no service no action you sending me to third party for service I am not requesting what pondsey sceam.

View full review

Preferred solution: My bid withdraw no

User's recommendation: Bad company

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article